Return & Refund Policy
Thank you for shopping at mooshiepets.com.
If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 30 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
- The product isn’t used or damaged
- You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
Send the product with its original packing and the receipt or proof of purchase, to:
43-01 21 street, # 227B
Long Island City, New York 11101
Shipping charges incurred in connection with the return of a product are non-refundable.
The customer is responsible for paying the cost of shipping when they would like to return the product. The customer can use USPS or other carriers when returning the product.
If you received a damaged product, please notify us immediately for assistance.
Sale items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us by email: firstname.lastname@example.org