Yes, all orders above $35 dollars will be shipped for free. (And FREE returns).
The brand – Four Leaf Rover – is shipped for free when you use the coupon code FLR at the checkout page. If it costs more than $35, then no need to use this code.
Returns are FREE. Please see more in the link here:
You will receive your refund as soon as we hear from you about the return. Your refund should show back on your credit card within 1-3 days.
Yes. Please see more information here:
The best way to reach us is to email us at contact@mooshiepets.com anytime of the day. You can also call us at 718-433-9100 during our office hours Monday-Friday 9am-5pm Eastern Standard Time.
Our website is protected with an SSL (Secure Socket Layer) Certificate to protect your sensitive information such as credit card information, usernames, passwords, logins. The padlock or a green bar and the ‘s’ after the http in our URL address stands for ‘secure’. Any data entered will be secure and encrypted, allowing secure connections from a web server to a browser.
No, we do not keep any credit card information in our system.
We use USPS and UPS.
All orders received before 2pm, will ship the same day. Orders received after 2pm will be shipped the following business day.
Orders received after 2pm on Friday, it will be shipped following Monday.
USPS First-Class Mail: Takes an average of 1-3 business days to arrive to its destination. First-Class Mail service is used for items weighing 15.99 oz (including the packaging) or less – per USPS regulations.
USPS Priority Mail: Takes 1-3 business days to arrive to its destination. USPS Priority Mail service is used for packages weighing over 15.99 oz – per USPS regulations.
Please note that USPS charges by zone. Mooshiepets, LLC headquarters is in zip code 11101.
No, we do not ship internationally. This includes Canada.
We ship within The United States, including Alaska and Hawaii. We ship to Puerto Rico. We ship to P.O. Boxes and military addresses.
You can purchase a Gift Card at mooshiepets.com under the Gift category and choose to either email the Gift Card to someone, or, you can print the Gift Card to hand it to the person. You will need a printer and a letter size 8.5”x11” paper to print the Gift Card.
Please notify us immediately. Please see more information here:
No, we only sell online.
