Yes, all orders above $49 dollars will be shipped for free. (And FREE returns).
FAQ
Returns are FREE. Please see more in the link here:
You will receive your refund as soon as we hear from you about the return. Your refund should show back on your credit card within 1-3 days.
Yes. Please see more information here:
The best way to reach us is to email us at contact@mooshiepets.com anytime of the day.
You can also call us at 718-433-9100 during our office hours Monday-Friday 9am-5pm Eastern Standard Time.
Our website is protected with an SSL (Secure Socket Layer) Certificate to protect your sensitive information such as credit card information, usernames, passwords, logins. The padlock or a green bar and the โsโ after the http in our URL address stands for โsecureโ. Any data entered will be secure and encrypted, allowing secure connections from a web server to a browser.
No, we do not keep any credit card information in our system.
We use USPS and UPS.
All orders received before 2pm, will ship the same day. Orders received after 2pm will be shipped the following business day.
Orders received after 2pm on Friday, will be shipped following Monday.
USPS Ground Advantage:ย It features 2-5 day service standards for packages up to 70 pounds
USPS Ground Advantage prices are based on weight and zone.
USPS Priority Mail: Takes 1-3 business days to arrive to its destination. USPS Priority Mail service is used for packages weighing over 15.99 oz and above – per USPS regulations.
Please note that USPS charges by zone. Mooshiepets, LLC headquarters is in zip code 11102.
No, we do not ship internationally. This includes Canada.
We ship within The United States, including Alaska and Hawaii. We ship to Puerto Rico. We ship to P.O. Boxes and military addresses.
You can purchase a Gift Card at mooshiepets.com under the Gift category and choose to either email the Gift Card to someone, or, you can print the Gift Card to hand it to the person. You will need a printer and a letter size 8.5โx11โ paper to print the Gift Card.
Please notify us immediately. Please see more information here:
No, we only sell online.