ALERT: USPS is experiencing delays because of limited employee availability due to COVID-19
Free Shipping on Orders Over $35
10% Off First Order – Use Code FIRST10

Shipping Information

Updated January 2, 2021

 

ALERT to pet parents:

USPS has been experiencing major delays with their deliveries since early December 2020.

  • USPS Priority Mail: Usual arrival time is 1-3 day business days, depending on the distance. However, please note that in the last two weeks, we’ve had several packages delivered 10-12 days later. We hope delivery time will improve soon.
  • USPS First-Class Package Service: Usual arrival time is 1-3 business day. There are delays with this class as well. we’ve had several packages delivered 10-12 days later. We hope delivery time will improve soon.

For orders over $35 qualify for FREE SHIPPING. We use UPS Ground and USPS Priority Mail Service for FREE SHIPPING – whichever will arrive fastest to your shipping address. 

For orders below $35, we will use USPS First Class and USPS Priority Service – depending on the weight – see below for more information regarding weight. 

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All orders received on a business day before 2pm Eastern Standard Time, are shipped the same day. Orders received after this time will be shipped the next business day.

We use USPS and UPS to deliver all orders. 

We use the following services:

  • USPS First-Class Mail: Takes an average of 1-3 business days to arrive to its destination. First-Class Mail service is used for items weighing 15.99 oz (including the packaging) or less – per USPS regulations.  
  • USPS Priority Mail: Takes 1-3 business days to arrive to its destination. USPS Priority Mail service is used for packages weighing over 15.99 oz – per USPS regulations.
  • Please note that USPS charges by zone. Mooshiepets, LLC headquarters is in zip code 11101.

Orders above $35 US dollars are shipped for FREE.

All packages are shipped from our warehouse located in Long Island City, New York 11101. 

We ship within The United States, this includes Alaska and Hawaii. 

We ship to Puerto Rico.

We do not ship to P.O. Boxes or military addresses.

We do not ship to Canada.