All orders received on a business day before 2pm Eastern Standard Time, are shipped the same day. Orders received after this time will be shipped the next business day.
We use USPS to deliver all orders.
We use the following services:
- USPS First-Class Mail takes an average of 1-3 business days to arrive to its destination. First-Class Mail service can be used for items weighing 15.9 oz (including the packaging) or less – per USPS rules.
- USPS Priority Mail takes 1-3 business days to arrive to its destination. USPS Priority Mail service is used for packages weighing over 15.9 oz – per USPS rules.
- Please note that USPS charges by zone. Mooshiepets,LLC headquarters is considered Zone 1.
Orders above $49 US dollars are shipped for free.
All packages are shipped from Long Island City, New York 11101.
If a Coupon Code of 10% Off or more is used on orders over $49, shipping cost will be calculated, unless otherwise stated ‘Free Shipping’ in an advertisement.
We ship only within the contiguous United States. We do not ship to Alaska, Hawaii, or Puerto Rico.
We do not ship to P.O. Boxes or military addresses.
We do not ship to Canada.