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Shipping Information

ALERT to pet parents:

USPS announced that due to the COVID-19 pandemic’s effect on transportation availability, some services will experience delays beginning April 17, 2020. Below is what you need to know.

  • USPS Priority Mail: Local 1-day delivery will not experience delays. However, the 2-3 day delivery window will be extended to 3-4 days.
  • USPS First-Class Package Service: 2-3 day delivery windows will be extended to 3-4 day delivery windows.

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All orders received on a business day before 2pm Eastern Standard Time, are shipped the same day. Orders received after this time will be shipped the next business day.

We use USPS to deliver all orders. 

We use the following services:

  • USPS First-Class Mail: Takes an average of 1-3 business days to arrive to its destination. First-Class Mail service is used for items weighing 15.99 oz (including the packaging) or less – per USPS regulations.  
  • USPS Priority Mail: Takes 1-3 business days to arrive to its destination. USPS Priority Mail service is used for packages weighing over 15.99 oz – per USPS regulations.
  • Please note that USPS charges by zone. Mooshiepets, LLC headquarters is in zip code 11101.

Orders above $49 US dollars are shipped for free.

All packages are shipped from Long Island City, New York 11101. 

We ship only within the contiguous United States.

We do not ship to Alaska, Hawaii, or Puerto Rico.

We do not ship to P.O. Boxes or military addresses.

We do not ship to Canada.